FAQs

When you first start to consider the installation of electric gates you’ll no doubt have lots of questions. We’ve listed some of the ones we’re most frequently asked here, but if there is anything else you want to know, please don’t hesitate to contact us.

How much will it cost?
We’ve already covered that in The Costs page on this website, but if you would like to receive a free of charge and free of obligation estimate, please go to Request an ESTIMATE and complete our online information form.

Can I use my existing gates?
Sometimes you can, but most gates have not been built to withstand the stresses of automated operation. At EGW we design and manufacture the gates to match your design and specification exactly and they are made specifically to operate with electric controls.

What about the power supply?
We take care of that. We survey what’s needed and we’ll arrange for the installation and supply of all the necessary power. As a specialist company we always ensure that electrical installations, whether above or below ground, always comply with all the latest safety and legal regulations. See our Automation page.

Can I use my own contractors?
If you wish to you can, but of course we can take no responsibility for the standard of the work, or for the operational efficiency of the system. Our own teams of installers are fully competent to handle every aspect of the installation and of course we also take full responsibility for its performance.

Do I have a choice of gates?
Every gate we provide is custom-manufactured in our own factory. You can choose standard designs or we can design a bespoke gate to match your own ideas and preferences. After assessing the site and the usage we can often recommend the ideal design of gate for your needs. You can see lots of different designs by going to our Gallery.

What about gateposts?
Most existing gateposts are not built with electric gates in mind. Usually they require strengthening or replacing, but we will be happy to advise you.

Are the gates secure when they’re closed?
There are many different degrees of security and depending on your needs we can build in precisely the level you require, from a single closure to multi-point high security locking mechanisms.

What is the range of the remote control?
It depends a lot on the location, whether there are obstructions such as buildings and trees etc, but you can generally reckon that they will work between 30m and 80m.

Can the gates ‘trap’ a vehicle?
It is possible, but we generally design in safety controls to avoid this possibility.

How do I admit visitors?
It depends what you want to do. Some gates can open automatically whenever a vehicle approaches, or more generally visitors request entry via a communications link or gain access by using a code or swipe card etc. Similarly when they leave. We will be pleased to advise you on what is best for your needs.

What if there is a power cut?
We build in manual override systems so that the gates can be opened or closed in the event of a loss of power. We can also incorporate an emergency battery-pack power supply that will automatically cut in should the mains power fail.

Do electric gates require servicing?
Like any mechanical device, regular maintenance is essential. This not only ensures the mechanics are operating effectively but it can also pre-empt problems. Regular service visits also prolong the life of the systems. As part of our package we can provide a full maintenance and support service, including emergency call-outs.

What is the expected life of an automated system?
It depends on usage of course, and on the regular maintenance, but we normally say that our systems should last for a minimum of 15 to 20 years.

Do I need planning permission?
Generally not, but we always recommend you check with your local authority. We cannot accept responsibility if after the installation you discover you should have obtained permission. If the authorities require plans and specifications etc, we’ll be pleased to supply them.

What if I want more information?
Please don’t hesitate to contact us. We’re always more than happy to answer all your questions and provide any advice you may require.


 
 


 
 

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